Real questions, honest answers
Frequently asked
Don't see your question? Text Jordan at 717-282-9188 — straight answer, no runaround.
ApprovalWhat's the catch?
Approval
What's the catch?
No catch. We're in-house, no bank involved. We approve on income, not credit score. The down payment covers tax, tags, title, plate. Payments match your pay schedule. That's it.
ApprovalDo you really not check credit?
Approval
Do you really not check credit?
Correct — we don't run a traditional credit check. We approve on income, stability, down payment, and a valid PA license. Past credit issues don't disqualify you here.
ApprovalDo you accept disability or SSI income?
Approval
Do you accept disability or SSI income?
Yes — disability, SSI, and pension income all count for our approval. We just need proof of steady income coming in (statements or award letter).
ApprovalWhat if my license is expired or suspended?
Approval
What if my license is expired or suspended?
We need a valid PA driver's license or PA state ID for approval. If yours is expired or suspended, the team can talk you through what you'd need to get back on track — reach out and we'll point you in the right direction.
ApprovalCan I buy a vehicle for a family member?
Approval
Can I buy a vehicle for a family member?
The person whose name is on the loan needs to be the one making payments and meeting our income/license requirements. If you're helping a family member, they should be the primary applicant. The team can walk through specifics if it's a special situation.
ApprovalCan I apply online?
Approval
Can I apply online?
You can start by filling out our quick form. Final approval happens when you come in with your documents.
PaymentsWhat's the lowest down payment?
Payments
What's the lowest down payment?
$1,000 is our minimum. That covers tax, tags, title, plate — your drive-away number, no fees stacked on top.
PaymentsWhat are the payments like?
Payments
What are the payments like?
Typically $80 to $100 a week or $160 to $200 bi-weekly, depending on the vehicle. We match the schedule to however you get paid.
PaymentsCan I pay off my loan early?
Payments
Can I pay off my loan early?
Yes — you can make extra payments or pay off early anytime, no penalty. Reach out to Barbara at 717-681-9612 to work out the details.
PaymentsDo you finance through a bank?
Payments
Do you finance through a bank?
No — we're 100% in-house. No bank involved. That's why we can approve on income instead of credit score.
PaymentsWhat forms of payment do you accept?
Payments
What forms of payment do you accept?
Cash and card. We don't accept checks or peer-to-peer apps like CashApp, Venmo, or Zelle.
PaymentsIs the deposit refundable?
Payments
Is the deposit refundable?
Yes, if it doesn't work out before delivery, the deposit is refundable.
PaymentsWhat happens if I miss a payment?
Payments
What happens if I miss a payment?
For anything related to your account, Barbara is your person. She's at 717-681-9612 — she'll work it through with you directly. Stuff happens, the important thing is to reach out.
VehiclesWhat kind of vehicles do you have?
Vehicles
What kind of vehicles do you have?
Reliable used cars, SUVs, trucks, and crossovers — typically 2006 to 2016, $6,999 to $11,999. All inspected for safety and drivability before they hit the lot.
VehiclesAre your cars inspected?
Vehicles
Are your cars inspected?
Yes — every vehicle goes through inspection before listing. We won't put something out we wouldn't put our own family in.
VehiclesIs there a warranty?
Vehicles
Is there a warranty?
Yes — every vehicle comes with a 30-day / 1,000-mile warranty on the engine, transmission, and differential. Plus an 18-month / 24,000-mile service contract that covers more. Happy to text any specifics you want to know.
VehiclesCan I trade in my car?
Vehicles
Can I trade in my car?
Bring it by — we'll take a look at it when you come in for your appointment.
ProcessWhat do I need to bring?
Process
What do I need to bring?
Four things — your PA driver's license, proof of income (pay stubs or bank statements), proof of address, and your Social Security card.
ProcessHow long does the appointment take?
Process
How long does the appointment take?
The application is about five minutes. Full process varies based on what you're looking at, but most people are done same day or next day if everything lines up.
ProcessDo I need an appointment, or can I just walk in?
Process
Do I need an appointment, or can I just walk in?
Walk-ins are welcome, but a heads-up text helps us have things lined up for you. Shoot a text to 717-282-9188 before you come and we'll save you time when you get here.
ProcessCan I test drive a vehicle?
Process
Can I test drive a vehicle?
Yeah, that's part of the process — you'll get to drive whatever you're considering before any commitment. Just bring your PA driver's license.
ProcessCan I bring my partner or family with me?
Process
Can I bring my partner or family with me?
Absolutely — bring whoever helps you make the call. We're family-friendly here, kids are welcome too.
ProcessWill I drive home the same day?
Process
Will I drive home the same day?
Sometimes — it depends on inventory and how fast we can prep the vehicle. Sometimes we put a deposit down and prep the car for delivery a few days later. Jordan will give you a straight answer when you come in.
ProcessHow long have you been in business?
Process
How long have you been in business?
We're a long-time family-owned BHPH dealer in Columbia, PA — 1,000+ Lancaster & York County customers served.
ProcessWhere are you located?
Process
Where are you located?
806 Lancaster Avenue, Columbia, PA 17512. We're open Mon–Fri 9–6 (Tue 9–5). Closed Sat/Sun.
ProcessWhat hours are you open?
Process
What hours are you open?
Mon 9–6, Tue 9–5, Wed–Fri 9–6. Closed weekends and major holidays.
After SaleWhat if my car breaks down after I buy it?
After Sale
What if my car breaks down after I buy it?
Reach out to Katalina at 717-681-9610 ext. 108 right away — she handles all service issues and she'll get you taken care of fast.
After SaleWill I get the title?
After Sale
Will I get the title?
Once your vehicle is paid off, yes — title transfers to you.
Still have questions?
Text Jordan, give us a call, or stop by the lot.
